Privacy Policy

Last updated: 16 September 2026

SavLak Pty Ltd ("SavLak", "we", "us" or "our") respects your privacy. This policy explains how we collect, use, store and disclose personal information when you visit our websites, contact us, or deal with us in the course of business.

We handle personal information in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth).

1. Who this policy applies to

This policy covers:

• savlak.com, our company website
• latlongo.savlak.com, the website for our LatLonGO^® product
• enquiries, demonstrations, proposals and other business dealings with us

2. Information we collect

Information you give us

When you complete a contact form, email us or otherwise get in touch, we may collect:

• your name, job title and the organisation you work for
• your work email address and phone number
• the nature of your enquiry and anything you choose to include in your message

You can contact us without giving your name, but we may not be able to respond to your enquiry.

Information collected automatically

When you visit our websites, the providers that host and protect them automatically process technical information such as your IP address, browser type, device information, the pages you request and the date and time of your visit. This is used to deliver the website, keep it secure and diagnose problems.

We do not intentionally collect sensitive information (such as health information or information about racial or ethnic origin) and ask that you do not send it to us.

3. How we use your information

We use personal information to:

• respond to your enquiry and arrange demonstrations or meetings
• prepare proposals and provide our products and services
• manage our relationship with customers, partners and suppliers
• operate, secure and improve our websites
• comply with our legal obligations

We do not sell your personal information.

4. Cookies

Our websites do not set advertising or tracking cookies. Our hosting and security provider may set strictly necessary cookies used to protect the sites from abuse and automated attacks; these do not identify you personally.

If we introduce analytics or other cookies in future, we will update this policy before doing so.

5. Who we share information with

We only disclose personal information to third parties where needed for the purposes above. This may include:

• Service providers that host and secure our websites, provide web fonts, and deliver email and contact-form services on our behalf
• Professional advisers such as accountants and lawyers, where reasonably required
• Authorities, where required or authorised by law

We require our service providers to handle personal information securely and only for the purpose of providing their services to us.

Overseas disclosure

Some of our service providers store or process information outside Australia, including in the United States and other countries where they operate data centres. Where we disclose personal information overseas, we take reasonable steps to ensure it is handled consistently with the Australian Privacy Principles.

6. Marketing

We may occasionally send you information about our products and services if you have asked us to, or where the law otherwise permits it. Every marketing message includes a way to opt out, and you can ask us to stop at any time by contacting us.

7. Storage and security

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification or disclosure. Our websites are served only over encrypted HTTPS connections.

We keep personal information only for as long as we need it for the purposes described in this policy or as required by law, after which we securely delete or de-identify it.

8. Accessing and correcting your information

You can ask for access to the personal information we hold about you, or ask us to correct it if it is inaccurate, out of date or incomplete. Contact us using the details below. We will respond within a reasonable time, usually within 30 days. We may need to verify your identity before acting on your request.

9. Complaints

If you have a concern about how we have handled your personal information, please contact us first so we can try to resolve it. We will acknowledge your complaint and aim to respond within 30 days.

If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or on 1300 363 992.

10. Changes to this policy

We may update this policy from time to time. The current version will always be available on this page, and the date at the top shows when it was last changed.

11. Contact us

For privacy questions, access or correction requests, or complaints:

SavLak Pty Ltd
Email: hello@savlak.com